All Available Courses
Level 2 Award for Door Supervisors
SIA Licence-Linked Course (UK)
This course provides the knowledge and skills required to work legally as a door supervisor. On successful completion, you can apply for your 3-year SIA Door Supervisor licence.
Duration
6 Days (face-to-face) + self-study
Qualification
Level 2 Award (SIA Licence-Linked)
Contact Hours
44+ hours minimum contact time
Entry Requirements
You must meet these criteria before starting the course.
- Mandatory First Aid: You MUST provide proof of a valid Emergency First Aid at Work (EFAW) certificate (or equivalent) before you can be registered for this course.
- Age: Must be 18 or over.
- Identification: Must have a valid ID (e.g., passport, driving licence).
- Language: Must have good proficiency in English (reading, writing, speaking, listening).
- Right to Work: Must have the right to work in the UK.
Course Content & Modules
- Overview of the industry, roles, and purpose
- Legislation & Regulation (SIA Act, Human Rights, Data Protection)
- Health & Safety, Risk Assessments, and Safe Working
- Fire Safety and Emergency Procedures
- Communication Skills and Customer Care
- Behavioural standards and code of conduct
- Criminal and Civil Law (trespass, assault, public order)
- Search procedures (body, bag) - legal and safe conduct
- Powers of arrest (Citizen's Arrest)
- Drug awareness and substance misuse policies
- Incident reporting and crime scene preservation
- Licensing law, queue management, and venue capacity
- Handling vulnerable persons and safeguarding
- Principles of conflict: triggers, escalation, and de-escalation
- Assessing risk in conflict situations
- Communication techniques (verbal and non-verbal)
- Conflict resolution and problem-solving
- Introduction to physical intervention and legal principles
- Understanding lawful use of force (proportionality, necessity)
- Reducing risk and minimizing harm
- Practical techniques: non-pain compliant holds, escorts, and control
- Practical drills and scenario-based training
Assessment & Exams
| Assessment Method | What It Covers | Details |
|---|---|---|
| Knowledge Exams | Theoretical understanding of all units. | Multiple choice exams (e.g., 4 exams covering all units). |
| Practical Assessment | Skills in conflict resolution, physical intervention, and search procedures. | Scenario-based role-plays observed by an instructor. |
| Question & Answer | Application of knowledge during scenarios. | Oral or written questions related to practical assessments. |
All units must be passed. We offer unlimited free re-sits within a set time frame.
Why Choose This Course?
- Full compliance with SIA requirements
- Hands-on practical training and scenarios
- Mock exams to build your confidence
- Experienced trainers from the industry
- Support with your SIA licence application
- High pass rate
- First Aid (EFAW) training can be arranged
- Job placement support (charges may apply)
SIA Door Supervisor Level 2 Refresher
Mandatory Top-Up Training for Licence Renewal
This course is mandatory for existing Door Supervisors who need to renew their SIA licence. It ensures you are up-to-date with the latest skills, legislation, and safety procedures.
Duration
3 Days
Purpose
Renew your 3-year SIA licence
Who Can Take This Course?
You must meet these criteria before attending:
- Licence: Must hold a current or recently expired SIA Door Supervisor Licence.
- First Aid: Must have a valid Emergency First Aid at Work (EFAW) certificate (or equivalent) with at least 12 months of validity remaining.
- Language: Good understanding of spoken and written English.
Updated Course Modules
This course covers the most critical updates to the industry, including:
-
Principles of Terror Threat Awareness
Understanding risks, identifying suspicious behaviour, and responding to incidents. -
Principles of Using Equipment
Proper use of radios, CCTV, and body-worn cameras; data protection. -
Application of Physical Intervention Skills
Refresher on legal framework, risk assessment, and practical techniques. -
Updated Guidance & Best Practice
Latest SIA regulations, conflict management, and customer service.
Assessment
Assessment includes multiple-choice exams for theory modules and a practical assessment for physical intervention.
Unlimited free re-sits within a set time frame.
Level 3 Emergency First Aid at Work (EFAW)
The 1-Day Workplace Essential Course
This nationally recognised qualification provides the essential skills to handle a range of first aid emergencies. It is ideal for low-risk workplaces and is a mandatory prerequisite for the SIA security courses.
Duration
1 Day (6 hours)
Qualification
Level 3 Award (RQF)
Validity
Valid for 3 Years
Who Should Attend?
- Individuals seeking to complete the SIA Door Supervisor or Security Guard course.
- Appointed first aiders in low-risk workplaces (offices, retail).
- Anyone wanting essential, life-saving skills.
What You'll Learn
By the end of this course, you will be able to confidently:
- Understand the role of a first aider
- Assess an incident and ensure safety
- Administer CPR and use an AED (Defibrillator)
- Manage an unconscious casualty (Recovery Position)
- Deal with choking
- Manage seizures and shock
- Control bleeding and treat wounds
- Handle burns and minor injuries
Assessment & Certification
Assessment is through practical demonstrations and short written/oral questions. Successful candidates receive a Level 3 Award in Emergency First Aid at Work, valid for 3 years.
Level 3 First Aid at Work (FAW)
The 3-Day Comprehensive Course
This is the most comprehensive first aid qualification, designed for individuals in medium to high-risk environments (e.g., construction, manufacturing) or anyone wanting in-depth first aid knowledge.
Duration
3 Days (18 hours)
Qualification
Level 3 Award (RQF)
Validity
Valid for 3 Years
EFAW vs. FAW: What's the difference?
This 3-day FAW course covers everything in the 1-day EFAW course, plus in-depth topics like fractures, medical emergencies (stroke, diabetes), and head injuries.
For the SIA Door Supervisor course, only the 1-day EFAW is required.
Who Should Attend?
- Appointed first aiders in high-risk environments (construction, manufacturing, logistics).
- Workplaces with a large number of employees.
- Anyone wanting a deep and comprehensive first aid knowledge.
Comprehensive Content
This course covers all topics from the 1-Day EFAW, PLUS:
- Managing fractures, sprains, and strains
- Dealing with dislocations and soft tissue injuries
- Recognising and treating head, spinal, and eye injuries
- Managing concussion and skull fractures
- Medical emergencies: heart attack, stroke, asthma
- Handling diabetes, epilepsy, and anaphylaxis
- Dealing with poisoning and exposure
- Treating minor injuries (cuts, splinters, nosebleeds)
Assessment & Certification
Assessment includes continuous practical observation by the trainer and multiple-choice theory tests. Successful delegates receive a Level 3 Award in First Aid at Work (RQF) certificate, valid for 3 years.
Course Enrollment Inquiry
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