Available Courses.

This is an OFQUAL regulated, nationally recognised Level 3 First Aid at Work course. Training is delivered in a classroom by an expert tutor and combines practical and theory-based learning.

Who is it for?

• Offices and professional services.
• Hospitality and leisure.
• Retail and shopping centres.
• Construction and engineering.
• Childcare and education settings.
• Security and SIA-related work.
• Community and voluntary work.
• Family safety, volunteering, parenting and personal development.

Entry requirements

No prior qualification is required. Learners must be over 18 and have an understanding of English.

Assessment and certification

Assessment is through multiple-choice questions. Successful learners receive an OFQUAL regulated, nationally recognised qualification.

This is an OFQUAL regulated, nationally recognised Level 3 Emergency First Aid at Work course. It combines practical and theory learning in a classroom setting.

Who is it for?

• Offices and professional services.
• Hospitality and leisure.
• Retail and shopping centres.
• Construction and engineering.
• Childcare and education settings.
• Security and SIA-related work.
• Community and voluntary work.
• Anyone wanting essential life-saving skills.

Entry requirements

No prior qualification is required. Learners must be over 18 and have a good understanding of English.

Assessment and certification

Learners complete multiple-choice questions on the final day. Successful learners receive an OFQUAL regulated, nationally recognised qualification.

This course helps caterers understand how HACCP can be applied within catering environments. It is suitable for restaurants, cafés, food trucks and other food businesses.

Key topics

• HACCP plan design.
• Legal requirements and Regulation 852/2004.
• Biological, chemical and physical hazard analysis.
• Control measures.
• Verification and review.
• Staff training.
• Good hygiene practices.
• Monitoring and managing food safety systems.

Entry requirements

No prior qualification is required. Learners must be over 18 and have a good understanding of English. A Level 3 Award in Food Safety Catering or equivalent is recommended.

Certification: OFQUAL regulated, nationally recognised qualification.

This course is designed for supervisors and managers responsible for implementing and maintaining food safety management systems in manufacturing environments.

Key topics

• HACCP-based food safety management systems.
• The seven principles of HACCP.
• Hazard identification and risk assessment.
• Food production hazards.
• Planning and implementing HACCP systems.
• Prerequisite food safety programmes.
• Review and verification.
• Continuous monitoring and improvement.

Entry requirements

There are no formal prerequisites. A Level 3 Award in Food Safety Manufacturing or equivalent is recommended. This qualification is approved for learners aged 16 and over.

Certification: OFQUAL regulated, nationally recognised qualification.

This advanced course is designed for supervisors, managers and business owners responsible for implementing and monitoring food safety systems in catering, hospitality, retail and manufacturing.

Key topics

• Advanced food safety principles.
• UK food safety legislation.
• Physical, chemical and biological hazards.
• HACCP principles.
• Supervision and verification.
• Allergen control and cross-contamination.
• Temperature management.
• Cleaning and pest control.
• Corrective actions and food safety management systems.

Who is it for?

Restaurant and catering managers, head chefs, senior kitchen staff, food business owners, supervisors and team leaders responsible for food safety.

Certification: OFQUAL regulated, nationally recognised qualification.

This course is designed for anyone who prepares, handles or serves food. It covers essential hygiene practices, contamination control, safe food storage and HACCP principles.

Key areas of study

• Food hygiene hazards.
• Temperature control.
• Contamination prevention.
• Cleaning and personal hygiene.
• Safe food storage.
• Pest control.
• Legal responsibilities.
• HACCP systems.

Who is it for?

Anyone involved in cooking, preparing or handling food. It is also suitable for apprentices developing workplace food safety knowledge.

Certification: OFQUAL regulated, nationally recognised qualification.

This course explains workplace fire hazards, risk controls and the responsibilities of fire wardens and fire marshals. It helps organisations prepare staff to respond safely during a fire emergency.

Key topics

• Workplace fire hazards and risks.
• Fire risk control.
• Responsibilities of fire wardens and fire marshals.
• Fire safety management principles.
• Emergency procedures.

Who is it for?

Managers, supervisors, team leaders, fire wardens, fire marshals and staff working in environments where there is a fire risk.

Certification: OFQUAL regulated, nationally recognised qualification.

This course covers the knowledge required for the Level 2 Award for Personal Licence Holders (RQF). It is suitable for people who wish to work in licensed premises where alcohol is sold.

Course content

• Roles and responsibilities of licensing authorities.
• Applying for a personal licence.
• Legal responsibilities of the licence holder.
• Prohibitions relating to alcohol sales.
• Protection of children from harm.
• Rights of entry to licensed premises.

Entry requirements

No prior qualification is required. Learners must be over 18 and have an understanding of English.

Certification: OFQUAL regulated, nationally recognised qualification.

This nationally recognised qualification develops communication, de-escalation and risk reduction skills for people who deal with customers, service users or members of the public.

Course content

• Effective communication techniques.
• Human responses in conflict situations.
• Risk assessment and reduction strategies.
• De-escalation techniques.
• Post-conflict practices and follow-up.

Entry requirements

No prior qualification is required. Learners must be at least 16. A minimum Level 2 literacy level is advised.

Benefits

• Increased confidence when handling conflict.
• Practical skills for preventing conflict.
• Improved workplace safety and customer satisfaction.

This qualification provides essential knowledge of health and safety practices on construction sites. It is one of the qualifications accepted when applying for the CSCS Green Labourer Card.

What you will learn

• Health and safety principles in construction.
• Employer and employee responsibilities.
• Risk assessments and hazard identification.
• Safe manual handling.
• Working at height.
• Fire prevention and emergency procedures.
• Personal protective equipment.
• Occupational health risks.
• Safety signs and safe working practices.
• Accident and incident reporting.

Who is it for?

• New entrants to construction.
• People applying for a CSCS Green Labourer Card.
• Anyone wanting a basic understanding of construction safety.

Entry requirements

No previous construction experience is required. Learners should have a basic understanding of English, reading and writing.

This course prepares candidates for the CITB Health, Safety and Environment Test by covering key health, safety and environmental topics relevant to construction sites.

What you will learn

• Health and safety legislation and responsibilities.
• Workplace hazards and risk identification.
• Accident prevention and reporting.
• Safe manual handling.
• Working at height.
• Fire prevention and emergency procedures.
• Personal protective equipment.
• Environmental awareness and waste management.
• Site safety signs and signals.
• Occupational health and wellbeing.

Who is it for?

• Construction labourers and operatives.
• Skilled tradespeople.
• New entrants to construction.
• People applying for a CSCS card.
• Anyone wishing to improve construction safety knowledge.

Entry requirements

There are no formal entry requirements. Candidates should have a basic understanding of English and be prepared to study the course materials.

Assessment and certification

Candidates sit the official CITB Health, Safety and Environment Test at an approved CITB test centre. Passing the test provides confirmation that can support an application for the relevant CSCS card.